Shipping Policy

✈ FREE WORLDWIDE SHIPPING

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

1. Shipping methods:

Standard Shipping
Fee: Free
Shipping time: 12~25 Days

Expedited Shipping (US, CA, UK and AUS )
Fee: $28
Shipping time: 7~10 Days

2. The time frame for order delivery is divided into two parts:

Total Delivery Time = Processing Time + Shipping Time


Processing Time: Order verification, quality check and packaging. All orders will be sent to the fulfillment center for dispatch within 1-3 days (Mon-Sat) after the order is placed.
Shipping Time: Depending on the destination country of delivery (also refer to the average shipping time on the form)

Processing Time

What is the processing time?

The item's processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 days to process and dispatch.

3. Order tracking

Once your order ships out and our database is updated with your online tracking number, we'll send you an email with the online tracking information which you can use to track your package. If 7 business days have passed and you still have not received this email from us, simply drop us an email at [email protected] and we'll check it out for you right away.

After receiving the tracking number, you can click Track Your Order

Note: Affected by Covid-19, there will be some delay in the delivery.